Shipping policy

 

📦 Scarlett Shipping Policy

Last Updated: 3-7 business days

Thank you for shopping with Scarlett! We’re committed to delivering your order quickly and reliably. Below you'll find details on how we handle shipping.

🚚 Shipping Options & Delivery Times

Domestic Shipping (Within [Your Country]):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Free Shipping: On orders over $[Your Threshold]

International Shipping:

  • Shipping times vary by destination, typically 7–21 business days.

  • Customs fees, duties, and taxes are the responsibility of the buyer.

📍 Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • You’ll receive a confirmation email with tracking information once your order ships.

📦 Shipping Carriers

We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery.

📦 Packaging

We take great care in packaging your items securely. Fragile items such as makeup or electronics are packed with protective materials to prevent damage in transit.

❗ Delays & Issues

We are not responsible for delays caused by:

  • Incorrect or incomplete shipping addresses

  • Weather conditions

  • Carrier-related issues

If you haven’t received your package after 14 business days (domestic) or 30 days (international), please contact us at 

🔄 Lost or Damaged Items

If your order arrives damaged or doesn’t arrive at all, contact us within 7 days of the expected delivery date. We’ll work with the carrier and do our best to resolve the issue.

📧 Questions?

Reach out anytime at scarlettfreemanxp@gmail.com — we’re happy to help!